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Please read carefully the information below,
especially the information regarding shipping instructions.
You will receive a confirmation email at the address you provided. If you do not see the email in a few minutes, check your junk mail folder or spam folder.
Test results will be delivered within 2 weeks from the material and complete information acknowledgment.
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If your project involves the feeding process of multiple components, remember to fill out the form for each piece.
Samples Shipping Instructions
What? Where? How Long?
- 50–100 samples of the same type, for a reliable test result
- If you have multiple parts to test, select the most representative ones of each family (e.g., the smallest and the largest)
- Make sure to include your project’s reference, a low unit value (e.g., your production costs), and a detailed description of the components (“free samples” doesn’t suffice!)
- ARS s.r.l.
Via G. Vico, 7 – 52100 Arezzo (Italy) - 1–2 weeks, depending on the type of test
What is included in the test?
- All tests are free of charge and carried out in our fully equipped Lab.
- We test all samples on FlexiBowl, paired with our vision system FlexiVision and one of the available robots.
- You will receive a video of the test trial and a report on vision detection and FlexiBowl parameters.
- Samples will be stored for 1 year and then will be recycled.
- You can request the testing material to be returned at your expenses.
Are you shipping from a non-EU country?
- Make sure to ship in Incoterms DDP.
- Feel free to share a copy of your shipping invoice for pre-acceptance and confirmation.
- If any customs clearance costs occur for ARS, the parcel will be rejected.
Important!
- If you are shipping metal samples, please include a certificate of the country of origin.
- If you are shipping parts containing any chemical, please include a certificate for the substance.